2.2.3. Use of Internet services

This dimension includes three sub-dimensions that measure, from a generic to a more specific way, the use that citizens make of the Internet: use of the Internet, online activities and transactions.

In the use of Internet services at homes, the Basque Country is below the EU-28 average, with a value of 48.05% compared to 53.40%. This leads him to occupy position 18, so it is the dimension in which the Basque Country holds its most backward position. Among the leading countries, Denmark (74.09%), Holland (72.75%) and Sweden (72.36%) stand out.

Graph 5.

This dimension includes 3 sub-dimensions, that include the type of activities that are taken into account to measure the use of the Internet: content, communication and transactions.

  1. Five new indicators have been incorporated into dimension 3: people who never used the Internet (3.a.1), professional social networks (3.b.6), online courses (3.b.7), online consultations and voting (3.b.8) and online sales (3.c.3).

    For more information, see 5. Methodological note and 6. Appendix - Indicators and definitions.