2.3.3. Use of Internet services

The measurement of Internet use by families is carried out based on a series of services offered that are grouped into three sub-dimensions: content, communication and transactions.

Table 5 presents the scores and positions of the three sub-dimensions included in the use of Internet services in households dimension.

Table 5. Comparison of the use of Internet services sub-dimensions.
Table 5 Comparison of the use of Internet services sub-dimensions
Source: Authors’ calculations

The sub-dimension of content consists of three indicators that measure the use of the Internet in leisure services, whereas communication, which refers specifically to services of interaction with other users, as well as transactions, which measures the operations of banking or e-commerce, have two indicators each.

The Basque Country’s results in this particular area are not good, ranking above the EU-28 average only in the content sub-dimension. The best data can be seen in the transactions sub-dimension.

Below are the indicators that measure Internet use.

Table 6. Comparison of indicators of use of Internet services.
Table 6 Comparison of indicators of use of Internet services
Source: Authors’ calculations

The use of Internet services dimension is where the Basque Country has the worst performance, and this is reflected in practically all the indicators that make up this dimension. With the exception of two of the content indicators, news and videos on demand, the scores are far from the EU-28 average. In fact, in some sub-dimensions the Basque Country even obtains the lowest scores, as in the case of the indicators related to communication.

  1. For indicator 3.a.3 "Pay TV" data has been used.