2.2. Dimensions

The DESI indicator is made up of five dimensions: connectivity, human capital, use of Internet services in households, integration of digital technology in companies and digital public services. The following sections describe the degree of digitisation in each of these dimensions.

We can observe in Figure 2 that the Basque Country is not a top performer in any of the dimensions although it does maintain levels of progress above the EU-28 average, with the exception of the use of the Internet in families, where there is a certain difference. The convergence towards the leading countries is clearly evident in the rest of the dimensions, with very positive results in connectivity, human capital, integration of digital technology in business and digital public services.

The following subsections provide a detailed description of each of the five dimensions with their corresponding sub-dimensions for all the countries, depicting the Basque Country’s position in each dimension. Also provided is the average value of the EU-28 in each dimension.