6. Appendix - Indicators and definitions
Dimension 1 - Connectivity
| Sub-dimension | Indicator | Description | Breakdown | Unit of Measure | Source |
|---|---|---|---|---|---|
| 1.a - Fixed Broadband | 1.a.1 - Fixed BB Coverage | Households covered by fixed broadband connection: xDSL, cable (basic and NGA) , FTTP or WiMax networks | Total number of households | % of households | Ministry of Economy and Business |
| 1.a - Fixed Broadband | 1.a.2 - Fixed BB Take-up | Households that have a fixed broadband connection: xDSL, cable (basic and NGA), FTTP or WiMax networks | All households with at least one individual aged 16-74 | % of households | INE (National Statistics Institute) |
| 1.b - Mobile Broadband | 1.b.1 - 4G Coverage | Percentage of populated areas coverage by 4G - measured as the average coverage of telecom operators in each country | Total number of households | % of households | Ministry of Economy and Business |
| 1.b - Mobile Broadband | 1.b.2 - Mobile BB Take-up | Mobile broadband take-up | Total number of fixed broadband subscriptions | Number of subscriptions per 100 people | CNMC (National Commission on Markets and Competition) |
| 1.c - Fast Broadband | 1.c.1 - Fast BB Coverage | Households covered by NGA broadband >= 30 Mbps. Considered technologies are FTTH, FTTB, Cable Docsis 3.0 and VDSL | Total number of households | % of households | Ministry of Economy and Business |
| 1.c - Fast Broadband | 1.c.2 - Fast BB Take-up | Share of fixed broadband subscriptions >= 30 Mbps | All households with at least one individual aged 16-74 | % of households | CNMC (National Commission on Markets and Competition) |
| 1.d - Ultrafast Broadband | 1.d.1 - Ultrafast BB Coverage | Households covered by ultrafast broadband >= 100 Mbps. Considered technologies are FTTH, FTTB and Cable Docsis 3.0 | Total number of households | % of households | Ministry of Economy and Business |
| 1.d - Ultrafast Broadband | 1.d.2 - Ultrafast BB Take-up | Share of ultrafast broadband subscriptions >= 100 Mbps | All households with at least one individual aged 16-74 | % of households | CNMC (National Commission on Markets and Competition) |
| 1.e - Broadband Price Index | 1.e.1 - Broadband Price Index | Price index of twelve representative broadband baskets as the percentage of household income. The baskets include three speed categories (12-30 Mbps, 30-100Mbps and at least 100 Mbps) and four types of products (standalone Internet, Internet + TV, Internet + fixed telephony and Internet + TV + fixed telephony) | All individual BB Internet access offers | Score (1-100) | EUROSTAT + INE (National Statistics Institute) |
Dimension 2 - Human Capital
| Sub-dimension | Indicator | Description | Breakdown | Unit of Measure | Source |
|---|---|---|---|---|---|
| 2.a - Basic Skills and Usage | 2.a.1 - Internet Users | Individuals whose frequency of Internet access is at least once a week | All individuals aged 16-74 | % of individuals | INE (National Statistics Institute) |
| 2.a - Basic Skills and Usage | 2.a.2 - At Least Basic Digital Skills | Individuals with skills such as using the electronic mail, editing tools, installing new devices, etc. | All individuals aged 16-74 | % of individuals | IKANOS |
| 2.b - Advanced Skills and Development | 2.b.1 - ICT Specialists | Individuals working in jobs such as ICT service manager, ICT professionals, ICT technicians, etc. | Total number of persons in employment | % of total employment | EUSTAT |
| 2.b - Advanced Skills and Development | 2.b.2 - STEM Graduates | Individuals with a degree in science, technology, mathematics or engineering | Individuals aged 20-29 | Number of STEM graduates per 1000 people (20-29 years old) | EUSTAT |
Dimension 3 - Use of Internet Services
| Sub-dimension | Indicator | Description | Breakdown | Unit of Measure | Source |
|---|---|---|---|---|---|
| 3.a - Content | 3.a.1 - News | Individuals who used the Internet to read online news sites, newspapers or news magazines | All individuals (aged 16-74) | % of individuals who used Internet in the last 3 months | INE (National Statistics Institute) |
| 3.a - Content | 3.a.2 - Music, Videos and Games | Individuals who used the Internet to play or download games, images, films or music | All individuals (aged 16-74) | % of individuals who used Internet in the last 3 months | INE (National Statistics Institute) |
| 3.a - Content | 3.a.3 - Video on Demand | Percentage of households subscribing to any form of Video on Demand | Total number of households with TV | % of individuals who used Internet in the last 3 months | EUSTAT |
| 3.b - Communication | 3.b.1 - Video Calls | Individuals who used the Internet to make telephone or video calls | All individuals (aged 16-74) | % of individuals who used Internet in the last 3 months | INE (National Statistics Institute) |
| 3.b - Communication | 3.b.2 - Social Networks | Individuals used the Internet to participate in social networks (create user profile, post messages or other contributions to facebook, twitter, etc.) | All individuals (aged 16-74) | % of individuals who used Internet in the last 3 months | INE (National Statistics Institute) |
| 3.c - Transactions | 3.c.1 - Banking | Individuals who used the Internet to use online banking | All individuals (aged 16-74) | % of individuals who used Internet in the last 3 months | INE (National Statistics Institute) |
| 3.c - Transactions | 3.c.2 - Shopping | Individuals who ordered goods or services online | All individuals (aged 16-74) | % of individuals who used Internet in the last 12 months | INE (National Statistics Institute) |
Dimension 4 - Integration of Digital Technology
| Sub-dimension | Indicator | Description | Breakdown | Unit of Measure | Source |
|---|---|---|---|---|---|
| 4.a - Business Digitization | 4.a.1 - Electronic Information Sharing | Enterprises who have ERP (Enterprise Resource Planning) software package to share information between different functional areas | All enterprises, without financial sector (10 persons employed or more) | % of enterprises | INE (National Statistics Institute) |
| 4.a - Business Digitization | 4.a.2 - RFID | Enterprises using Radio Frequency Identification (RFID) technologies for after sales product identification or as part of the production and service delivery | All enterprises, without financial sector (10 persons employed or more) | % of enterprises | INE (National Statistics Institute) |
| 4.a - Business Digitization | 4.a.3 - Social Media | Enterprises that use two or more types of social media: social networks, corporate blogs or microblogs, content sharing or tools based on wikis | All enterprises, without financial sector (10 persons employed or more) | % of enterprises | EUSTAT |
| 4.a - Business Digitization | 4.a.4 - eInvoices | Enterprises sending e-invoices suitable for automatic processing (EDIFACT, XML, etc.) | All enterprises, without financial sector (10 persons employed or more) | % of enterprises | INE (National Statistics Institute) |
| 4.a - Business Digitization | 4.a.5 - Cloud | Enterprises buying at least one the following Cloud Computing services of medium-high sophistication: data base hosting, accounting applications, CRM software, etc. | All enterprises, without financial sector (10 persons employed or more) | % of enterprises | INE (National Statistics Institute) |
| 4.b - eCommerce | 4.b.1 - SMEs Selling Online | SMEs selling online (at least 1% of turnover) | SMEs, without financial sector (10 persons employed or more) | % of SMEs | EUSTAT |
| 4.b - eCommerce | 4.b.2 - eCommerce Turnover | SMEs' total turnover from e-commerce | SMEs, without financial sector (10 persons employed or more) | % of total turnover | EUSTAT |
| 4.b - eCommerce | 4.b.3 - Selling Online Cross-border | SMEs that did electronic sales to other EU countries | SMEs, without financial sector (10 persons employed or more) | % of SMEs | EUSTAT |
Dimension 5 - Digital Public Services
| Sub-dimension | Indicator | Description | Breakdown | Unit of Measure | Source |
|---|---|---|---|---|---|
| 5.a - eGovernment | 5.a.1 - eGovernment Users | Individuals sending filled forms to public authorities, over the Internet, last 12 months | All individuals (aged 16-74) | % of individuals who used Internet (las year) and need to submit filled forms | INE (National Statistics Institute) |
| 5.a - eGovernment | 5.a.2 - Pre-filled Forms | Amount of data that is pre-filled in Public Services' online forms | All Life Events | Score (1-100) | eGovernment Benchmarking Report, adapted to the Basque Country |
| 5.a - eGovernment | 5.a.3 - Online Service Completion | Share of the steps in a Public Service life event that can be completed online | All Life Events | Score (1-100) | eGovernment Benchmarking Report, adapted to the Basque Country |
| 5.a - eGovernment | 5.a.4 - eGovernment Services for Businesses | Share of public services needed for starting a business and for conducting regular business operations that are available online for domestic as well as for foreign users | All Life Events | Score (1-100) | eGovernment Benchmarking Report, adapted to the Basque Country |
| 5.a - eGovernment | 5.a.5 - Open Data | Score in the Open Data Maturity indicator. This composite indicator measures to what extent countries have an Open Data policy in place (including the transposition of the revised PSI Directive), the estimated political, social and economic impact of Open Data and the characteristics (functionalities, data availability and usage) of the national data portal | Aggregated Score | % of the maximum open data score | eGovernment Benchmarking Report, adapted to the Basque Country |
| 5.b - eHealth | 5.b.1 - eHealth Services | Percentage of people who used health and care services provided online without having to go to the hospital or doctors surgery (i.e. by getting a prescription or a consultation on line) | All individuals (aged 16-74) | % of individuals | eGovernment Benchmarking Report, adapted to the Basque Country |