2.3.4. Integration of digital technology

The dimension of integration of digital technology in companies is broken down into two sub-dimensions, one related to the degree of digitisation existing in companies and the other related to the level of e-commerce in SMEs. There are five indicators in the first sub-dimension and three in the second.

Table 7 shows the scores and ranking of the Basque Country in each of these sub-dimensions.

Table 7. Comparison of the integration of digital technology sub-dimensions.
Table 7 Comparison of the integration of digital technology sub-dimensions
Source: Authors’ calculations

In terms of business digitisation the Basque Country obtains the highest score, occupying the first position in the ranking. On the contrary, the degree of e-commercialisation of Basque SMEs can be improved, since currently this region occupies the 25th position.

Table 8 provides these indicators’ results.

Table 8. Comparison of integration of digital technology indicators.
Table 8 Comparison of integration of digital technology indicators
Source: Authors’ calculations

The analysis of the indicators of technology implementation in companies reflects the same contrast found at the level of sub-dimensions. On the one hand, in the five indicators of business digitisation, the Basque Country is among the top performers in all of them, even obtaining the highest score in electronic information sharing (ERP) and the second highest in radio frequency identification (RFID) and in the use of social media (at least two of them). On the other hand, the use of e-commerce is very limited among Basque SMEs, as well as in the international arena, which is reflected in a low turnover in this type of sales.